Featured Insights
Reinvent Your Business Model
How to Seize the White Space for Transformative Growth
By: Mark W. Johnson

No longer just the domain of disruptive startups, business model innovation has taken its place at the top of the corporate growth agenda. Shrinking S&P 500 lifespans, digital disruption, and pressure on once-reliable business models mean that it’s no longer enough to roll out better products and services. As the success of Amazon, Netflix, and others show, the future belongs to the serial business model innovators.

Leading Transformation
Article | October 2018

Leadership teams are too rarely aligned on growth strategy. See our feature in Harvard Business Review for the story of how Swisscom embraced a solution involving structured dialogues and interactive exercises to expose divisions and help the team converge on a plan for the future.

Report | February 2018

S&P 500 lifespans continue to shrink, requiring new strategies for navigating disruption.

Industry Horizons | October 2017

Learn why the jobs to be done approach to healthcare delivery is particularly suited to solving the pressing issue of chronic disease management.

Industry Horizon | May 2017

Strategies for leaders who aim to build a future of better health and lower costs

Jobs To Be Done
Book | October 2016

The long-held maxim—that understanding the customer is the crux of innovation—is wrong. Customers don't buy products or services; they "hire" them to do a job. The "jobs to be done" approach can be seen in some of the world's most respected companies and fast-growing startups. In this book, Innosight cofounder Clay Christensen, Senior Partner David Duncan and others show how the jobs framework can help companies improve their innovation track record.

Article | December 2015

No business survives over the long term without reinventing itself. But knowing when to undertake strategic transformation—when to change a company’s core products or business model because of impending industry disruption—may be the hardest decision a leader faces.